Balloons Le Gra

Shipping & Returns

Our Delivery Options

At Balloons le Grá, we take immense pride in our balloon delivery service. Every order is treated with utmost care, as if it were our own. With a range of options to choose from, you can trust that your balloons are in safe hands. Experience the convenience of our efficient 2-day DPD delivery service, available four days a week, facilitated by our trusted partner, DPD, delivering nationwide.
You can schedule your balloon delivery on Tuesday, Wednesday, Thursday, or Friday, whichever works best for you. For a nominal fee of €9.99, Rest assured, we strive to dispatch your orders within 48 hours of receiving them.
Please note that our dedicated web dispatch team operates from Monday to Thursday, and we do not ship on Fridays, Saturdays, Sundays, or bank holidays. To ensure timely arrival, your delivery will be dispatched two working days prior to your selected “Preferred Delivery Date.”
DPD operates its reliable delivery service between 9 am and 6 pm on weekdays.

Where is my delivery?

We have partnered with DPD to handle the delivery of your balloons. Once your order has been dispatched from our warehouse, you will receive a tracking number via email. This tracking number allows you to monitor the progress of your balloons throughout their journey. To track your balloons, simply click the button below and enter your tracking number.
In the rare event that your balloons experience a delay or arrive later than expected, we are here to assist you promptly. Just click the button below, and our dedicated team will address any concerns or issues you may have.

Do I need to sign for delivery?

There is no requirement for a signature upon receiving your balloons.
When your balloons are being delivered by DPD, you will receive a notification from them once the balloons are en route. At this point, you have the option to indicate whether you are comfortable with the balloons being left in a secure location or with a trusted neighbor.
n the case that your balloons are being delivered by one of our Balloons le Grá drivers, they will attempt to contact you if there is no response at the delivery address. Therefore, it is important to answer any calls from unknown numbers on your designated balloon delivery day. If you are not available, the driver will leave the balloons with a neighbour or in a safe place for you to retrieve.

How are the balloons delivered?

Our balloons are delivered to you already inflated and carefully packaged in large boxes. If you have ordered multiple items, you will receive multiple boxes to ensure their protection during shipping. Each box is prepared separately to safeguard your balloons.
To prevent the balloons from floating away when you open the box, they are securely tied onto a weight. This ensures that you can enjoy them immediately without any concerns.
The delivery of your order will be handled either by DPD or a Balloons le Grá driver, depending on the selection you made during the checkout process. We work with trusted delivery partners to ensure that your balloons arrive safely and on time.

Our Collection Options:

We have two Collection Depots:

Manor West Retail Park – Store 
Eircode: V92KAN8
Located just across the way from The Range in Manor West Shopping Centre.
At Manor West you can walk in and order and take away balloons on demand. You can also choose to order online and collect instore. At present we only have option for Bubbles but in the near future we will be expanding our selection online for our click and collect service.

Monday 10am to 6:30pm
Tuesday 10am to 6:30pm
Wednesday 10am to 6:30pm
Thursday 9:30am to 7pm
Friday 9:30am to 7pm
Saturday 9:30am to 7pm
Sunday 11am to 6:30pm

Ballyduff – Office / Collection on Request
Eircode: V92WF6A
Located behind the two story high house across the street from Ballyduff Garda Station. Sign postings will direct you to the office.
9:30am to 5:30pm
Saturday – 9:00am to 9:30am.

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